Do you have a minimum?
We have a catalog of pre-designed gifts that are priced based on 50 gifts. If you need less than 50 and are choosing one of our pre-designed options, we’ll send you a quote separately. Otherwise, all custom orders are priced per client.
Is assembly and delivery included?
Assembly and delivery will be added separately and vary based on the quantity of bags and number of delivery locations.
What types of payment do you accept?
We accept Check, Visa, Mastercard and American Express.
Do you charges sales tax?
We collect sales tax in accordance with the State of Massachusetts (6.25%)
What is your return policy?
All orders are final and non-refundable once approved and paid for. We go to great lengths to provide you with detailed invoices and proofs throughout the process that all items approved and paid for are final sale.
We reserve the right to swap out an item in your gift for a similar product in the event availability of your chosen product changes.
Can I include alcohol in my gift?
Yes, and we will handle that with a local island vendor. The state of Massachusetts prohibits the shipment of alcohol across state lines unless properly licensed. By adding alcoholic items to your gifts you agree that you will not provide alcohol to persons under the age of 21 and you agree that you will legally be held responsible for the safety of your guests should any negative outcome arise from the consumption of said alcohol.
Please inform us if you or any of your guests have religious dietary guidelines or food allergies, please disclose that to us in your initial inquiry. Welcome to Nantucket is not liable for any injury that occurs due to food allergies. Welcome to Nantucket is not a food manufacturer and not liable for any food related or mis-labeling of ingredients by the food manufacturer. All clients and their guests are encouraged to read all labels before consumption. Welcome to Nantucket will not assume liability of adverse reactions to food including labeled and unlabeled food products.
All artwork submitted to Welcome to Nantucket for use within your gift will be printed and used without any edits. In most cases we will provide you with a digital proof for you to approve. Please make sure artwork submitted is accurate as we will not refund any customized items.